Privacy policy
Effective Date: February 27, 2025
Introduction
AI Botbuddy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle your personal data in connection with our business, including our website at aibotbuddy.com and our AI bot setup and maintenance services.
This Policy explains our approach to any personal data we might collect from you or which we have obtained about you from a third party, and the purposes for which we process your personal data. It also describes your rights regarding our processing of your personal data.
Who is the Data Controller?
AI Botbuddy is the data controller for the personal data processed under this Privacy Policy. If you have any questions about our privacy practices, you can contact us at [email protected].
Personal Data We Collect
We collect, process, and store personal data about the following people:
• Website visitors: When you browse our website or contact us via our website, we collect personal data in connection with your interaction with us.
• Service users: If you use our AI bot setup and maintenance services, we process your personal data to deliver and improve our services.
• Business contacts: If you are a client, supplier, or partner, we collect personal data to manage our business relationship.
• Job applicants: If you apply for a job with us, we collect personal data in connection with your application.
Types of Personal Data We Collect
The personal data we collect may include:
• Identifiers: Name, email address, postal address, phone number
• Commercial information: Service history, billing records, payment information
• Technical data: IP address, device information, cookies, browsing history
• Professional information: Job title, company name, business contact details
• Communications: Email correspondence, support tickets, call recordings
How We Use Your Personal Data
We use your personal data for the following purposes:
• To provide and maintain our AI bot setup and maintenance services
• To process payments and manage our business relationships
• To improve and personalize our services
• To communicate with you about our services
• To respond to your inquiries and provide customer support
• To comply with legal obligations and protect our rights
Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Contract performance: When necessary to fulfill our contractual obligations to you
• Legitimate interests: To operate our business effectively and provide our services
• Consent: Where you have given us permission to process your data
• Legal obligation: When required to comply with laws and regulations
Sharing Your Personal Data
We may share your personal data with:
• Service providers: Companies that help us deliver our services
• Business partners: Organizations we work with to provide our services
• Legal authorities: When required by law or to protect our rights
• Business transferees: In case of merger, acquisition, or sale of our business
We ensure appropriate contractual arrangements and security mechanisms are in place to protect the personal data we share.
International Transfers
We may transfer your personal data to countries outside your country of residence. When we do so, we implement appropriate safeguards to ensure your data receives adequate protection in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, improper use, disclosure, modification, and destruction. Our security measures are designed to provide a level of security appropriate to the risk of processing your personal data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request confirmation of whether we process your data and receive a copy
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the data and the purpose of processing.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website or via email. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: aibotbuddy.com
Additional Rights for Specific Jurisdictions:
European Economic Area, UK, and Switzerland
If you are in the EEA, UK, or Switzerland, you have additional rights under applicable data protection laws, including the right to lodge a complaint with your local data protection authority.
California Residents
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of personal information, and opt-out of the sale of personal information.
Other Jurisdictions
Residents of other jurisdictions may have additional rights under local data protection laws. We comply with applicable data protection laws in all jurisdictions where we operate.